Important announcement
Please see below an important announcement relating to our Cotgrave charity shop.
Official statement from Dove Cottage Day Hospice
Monday 20th July 2026
Dove Cottage Day Hospice has announced the difficult decision to close its charity shop in Cotgrave as part of a wider effort to safeguard the long-term future of its hospice services and ensure vital care continues for local families living with life-limiting conditions.
Following a comprehensive review of all income-generating activities and associated costs, the hospice has concluded that the overheads required to operate the Cotgrave shop now exceed the income it generates. As a result, the charity has taken the difficult but necessary decision to focus its limited resources where they can deliver the greatest benefit to patient care.
Retail Lead Tim Knight acknowledged the impact the closure will have on staff, volunteers, customers and supporters, and thanked everyone who has contributed to the shop's success over the years.
“Like many other hospices across the UK, we are facing increasing financial pressures and unprecedented challenges to our funding streams. Our charity shops play an important role in supporting hospice services, but we simply cannot sustain operations that continue to operate at a loss. Every pound lost has a direct impact on the care and support we provide to local families.”
“Whilst the Cotgrave shop has a loyal customer base and dedicated volunteers, it is no longer generating sufficient income to cover its costs. This has been an incredibly difficult decision, but one that has been made to ensure our resources are spent where they will have the greatest impact – supporting patients and families when they need us most.”
Dove Cottage Day Hospice currently operates shops in Asfordby, Bottesford and Stathern, all of which will remain open and continue serving their local communities. The charity's online retail presence through Vinted and eBay will also continue trading.
The closure comes at a time when hospices nationwide are experiencing significant financial challenges, with rising costs and increasing demand for services placing unprecedented pressure on charitable income.
“Closing the doors of the Cotgrave shop is not something we wanted to do, but it is a necessary step to help secure the future of our hospice. The reality is that less than 4% of our funding comes from the NHS. The remaining 96% must be raised through donations, fundraising activities, grants, community support and retail income.”
“Over recent years, we have seen a decline in community fundraising income whilst operational costs continue to rise. To ensure we can continue delivering compassionate end-of-life and wellbeing services to local families, we must reduce unnecessary expenditure and strengthen more reliable sources of income.”
Urgent appeal for regular donors
As the charity prepares to close the Cotgrave shop, Dove Cottage is making an urgent appeal to local residents, businesses and supporters to consider making a regular monthly donation.
Regular giving provides the hospice with a stable and predictable source of income, enabling it to plan services, invest in patient care and continue supporting families facing some of life's most challenging circumstances.
“The closure of the Cotgrave shop highlights the financial reality facing our hospice. We are asking anyone who values the care we provide to consider becoming a regular donor. Even a small monthly gift can make a significant difference and help ensure that local families continue to receive the compassionate care and support they deserve.”
Supporters can continue to help Dove Cottage by visiting its remaining shops, shopping through its online retail channels, volunteering, fundraising or by setting up a regular monthly donation through the charity's website.
Every donation will help to protect local hospice services for future generations.
Visit our other shops
Continue shopping and donating at Asfordby, Bottesford and Stathern — plus our online stores on Vinted and eBay.
Frequently asked questions
Download FAQ leaflet (PDF)Why is the Cotgrave charity shop closing?
The costs of running the Cotgrave shop now exceed the income that it generates. As a charity, we must ensure every pound is used as effectively as possible to support patient care and family services. Although this was a very difficult decision, it is necessary to help protect the long-term future of the hospice.
When will the shop close?
The last day of trading will be on Friday 28th August 2026.
Is Dove Cottage Day Hospice in financial difficulty?
Like many hospices across the UK, we are facing significant financial pressures. Rising operational costs, increasing demand for services and challenging fundraising conditions have all contributed to a more difficult financial environment.
However, this decision has been made proactively to strengthen the hospice's financial sustainability and protect our core services for patients and families.
Is the hospice itself at risk of closing?
No. Dove Cottage Day Hospice remains fully committed to providing its vital services. The decision to close the Cotgrave shop has been taken specifically to help safeguard the future of the hospice and ensure resources are focused where they have the greatest impact.
Why not keep the shop open and hope trading improves?
We have been monitoring the sales figures for several months now and unfortunately the shop has seen consistent decline each month. Continuing to fund a loss-making operation would divert valuable resources away from patient care and support services.
Dove Cottage are not alone in the struggle against falling profits and increasing costs. There have been several other instances of other charities closing their shops in recent months.
Were any alternative options considered before deciding to close?
Yes. We undertook a comprehensive review of our income-generating activities and considered various options before reaching this decision. The closure was only approved after careful assessment of the shop's financial performance and future viability.
How many staff and volunteers will be directly affected by the closure?
The Cotgrave shop currently has 4 part-time members of staff and 12 volunteers.
What will happen to the shop staff?
We are committed to supporting affected staff members throughout this process and will follow all appropriate employment procedures. Our priority is to treat colleagues fairly, respectfully and with compassion.
What will happen to volunteers at the Cotgrave shop?
Where possible, volunteers will be offered opportunities to continue supporting Dove Cottage through our other shops, fundraising activities or other volunteering roles.
Can I still donate items to the Cotgrave shop before it closes?
We are asking for customers to refrain from donating items to the Cotgrave shop during its final weeks whilst we clear our current stock, however items will be gratefully received at our other shops in Asfordby, Bottesford and Stathern.
Can I still shop with Dove Cottage online?
Yes. Our online retail operations through platforms including eBay and Vinted will continue to operate as normal.
How much funding does Dove Cottage receive from the NHS?
Less than 4% of our funding comes from the NHS. The remaining 96% must be raised through fundraising, donations, grants, community support and retail income.
Will services for patients and families be affected?
The purpose of this decision is to help protect and sustain services for patients and families. By focusing resources on frontline care and financially sustainable activities, we aim to minimise any impact on those who rely on our support.
How can I help Dove Cottage following the closure?
There are many ways supporters can continue helping Dove Cottage:
- Make a regular monthly donation
- Visit and shop at our remaining stores
- Buy from our online shops
- Volunteer your time
- Organise or take part in fundraising events
- Encourage local businesses to support the hospice
- Leave a gift in your will
Visit www.dovecottage.org to find out more.
Why are Dove Cottage appealing for regular donors?
Regular donations provide a predictable and reliable income stream that allows us to plan services with confidence, invest in patient care and respond to changing needs within our community.
Even small monthly contributions can make a meaningful difference.
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